Shipping Policy

Carrier and Shipping Method

All orders are shipped via **Australia Post using standard registered mail, providing a secure and reliable delivery service.

Shipping Times

- Processing Time: Orders are typically processed within 1-2 business days.
- Delivery Time: After dispatch, delivery usually takes between **5-7 business days**. However, delivery times may vary depending on the purchaser's location and can take longer for remote or regional areas.

Shipping Origin

All orders are dispatched from our warehouse in **Melbourne, Australia**.

Shipping Costs

Shipping costs are calculated at checkout based on the order's weight, size, and destination. You will see the total shipping charge before finalizing your purchase.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on the Aus Post website to follow your order’s progress.

Delayed or Lost Shipments

While Aus Post aims to deliver within the estimated timeframe, delays can occur, especially during peak periods or due to unforeseen circumstances. If your order does not arrive within 10 business days after dispatch, please contact us at [insert contact information] for assistance.

Delivery Policy

All deliveries require a signature upon receipt to ensure secure delivery. If no one is available at the delivery address, a card will be left, and the package can be collected from the nearest Aus Post facility.

Contact Us

If you have any questions or need help with tracking your order, please reach out to us at:

Adult City
Email: hello@adultcity.com.au